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| About arvato India |
| arvato…outsourcing provider like no other |
arvato India is a wholly-owned subsidiary of arvato AG , the service arm of Bertelsmann AG. Bertelsmann AG is a leading international media and services enterprise with revenues of over 15 billion Euros. arvato AG is an international outsourcing service provider, which contributes more than 5 billion Euros with an employee base of over 63,000.
arvato India is a key node of arvato AG’s global network, servicing both international and domestic customers. The scope of arvato India’s services is diverse, yet integrated with its three main business units, namely Contact Center Services, Marketing Services and Supply Chain Management. Within these specialized areas, arvato India’s expertise lies in delivering the entire value chain to its clients.
arvato India started operations in 2003, and today has state-of-the-art facilities in major IT hubs of India, namely, Gurgaon, Mumbai and Bengaluru. Today, we work with some of the world’s leading multinationals across verticals such as IT-High-Tech, Airlines, E-commerce, Automotive and Publishing.
arvato India intends to be country’s leading integrated CRM/BPO solution provider enhancing consumer experience across various customer touch points. arvato India’s constant endeavour is to design and implement solutions for a wide variety of business processes, tailored to meet the individual needs of our clients.
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| Noida |
KVC CONSULTANTS LTD
2nd Floor, OM Complex, Opp Nirula's, Naya Bans, Sector 15,Noida - 201301
Call - +91-9628373764 |
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| Lucknow |
KVC CONSULTANTS LTD c/o RELIGARE
1-A, Sapru Marg, 1st Floor, Shrawan Plaza, Opp. SSP Niwas, Lucknow - 226001
Call - +91-9628373762 & 9628373764 |
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| New Delhi |
KVC CONSULTANTS LTD
A-91B, 2nd Floor, Lajpat Nagar 2, Central Market, Near Style Shoes Showroom, Above Udupi Sai Sarovar Restaurant, New Delhi – 110024
Call - +91- 9628373762 |
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Salary |
Qualification |
Job Location |
Process |
Other Requirements |
* Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
* To deliver service & resolution experience to all the customers
* Successfully resolve customer queries through CRM & Knowledge Base
* Document in detail all interactions with customers
* Effectively articulate information to customers
* Educate customers on products. Help customers to be successful
* Identify and evaluate opportunities to increase customer retention
* Both Way Cabs |
2.20-3.0 LPA |
* Graduate Freshers Can Apply
* UG Fresher Can Apply
* MBA/PGDM Can Apply
* BE/Btech Can Not Apply |
Gurgaon |
Travel |
* Candidate Should Be Flexible To Work 24x7
* Candidate Should Have Good Communication Skills
* Candidate Should Have Basic Knowledge of Computers
* Should Be Presentable |
ALL OF THE ABOVE REQUIREMENTS ARE AS PER CLIENT's CURRENT GUIDELINES WHICH MIGHT CHANGE TIME TO TIME. APPLICANTS ARE REQUESTED TO CALL FOR BOOKING INTERVIEW SLOT |
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