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| About Concentrix |
Concentrix is a high value business services company founded in 1991.A wholly owned subsidiary of SYNNEX Corporation(NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction.
Based in 24 countries with a staff of more than 54,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.
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| Noida |
KVC CONSULTANTS LTD
2nd Floor, OM Complex, Opp Nirula's, Naya Bans, Sector 15,Noida - 201301
Call - +91-9628373767 |
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| Lucknow |
KVC CONSULTANTS LTD c/o RELIGARE
1-A, Sapru Marg, 1st Floor, Shrawan Plaza, Opp. SSP Niwas, Lucknow - 226001
Call - +91-9628373762 & 9628373764 |
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| New Delhi |
KVC CONSULTANTS LTD
A-91B, 2nd Floor, Lajpat Nagar 2, Central Market, Near Style Shoes Showroom, Above Udupi Sai Sarovar Restaurant, New Delhi – 110024
Call - +91-9628373762 & 9821182648 |
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Salary |
Qualification |
Job Location |
Process |
Other Requirements |
* Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
* To deliver service & resolution experience to all the customers
* Successfully resolve customer queries through CRM & Knowledge Base
* Document in detail all interactions with customers
* Effectively articulate information to customers
* Educate customers on products. Help customers to be successful
* Identify and evaluate opportunities to increase customer retention
* Free Cab Facility In Odd Hours
* Transport Allowance |
2.10-3.00 LPA |
* BE/Btech Fresher Can Apply (Min 6 Months Exp Preferred)
* UG Fresher Can Apply (Min 6 Months Exp Preferred)
* Result Awaited Grads Can Apply
* Passout Freshers Can Apply |
Noida and Gurgaon |
Voice and Non Voice |
* Candidate Should Be Flexible To Work 24x7
* Candidate Should Have Good Communication Skills
* Candidate Should Have Basic Knowledge of Computers |
ALL OF THE ABOVE REQUIREMENTS ARE AS PER CLIENT's CURRENT GUIDELINES WHICH MIGHT CHANGE TIME TO TIME. APPLICANTS ARE REQUESTED TO CALL FOR BOOKING INTERVIEW SLOT |
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