kvc consultants ltd.
 
About Interglobe Technologies
InterGlobe Technologies (IGT) is a leading BPO & IT Services provider committed to deliver innovation and business excellence across the entire spectrum of the travel, transportation and hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Business Intelligence, Contact Center Services, Back Office Services and Consulting Services to the travel industry worldwide.

IGT is part of InterGlobe Enterprises, one of India's largest travel conglomerates. With its 10 state-of-the-art delivery centers and worldwide operational presence, IGT boasts of a talent pool of over 7,500 travel industry experts. IGT, through its innovative solutions and services, offers a unique value proposition in terms of accuracy, quality, flexibility and cost savings to a large number of airlines, travel management companies, OTAs, travel technology companies, hotels and logistics companies.

IGT Solutions Pvt Limited, part of InterGlobe Technologies (IGT), is a joint venture between IGE, one of India's largest travel conglomerates and Travelport, a leading Travel Commerce Platform providing distribution, technology, payment and other solutions.
Noida KVC CONSULTANTS LTD
2nd Floor, OM Complex, Opp Nirula's, Naya Bans, Sector 15,Noida - 201301
Call - +91-9628373767
Lucknow KVC CONSULTANTS LTD c/o RELIGARE
1-A, Sapru Marg, 1st Floor, Shrawan Plaza, Opp. SSP Niwas, Lucknow - 226001
Call - +91-9628373762 & 9628373764
New Delhi KVC CONSULTANTS LTD
A-91B, 2nd Floor, Lajpat Nagar 2, Central Market, Near Style Shoes Showroom, Above Udupi Sai Sarovar Restaurant, New Delhi – 110024
Call - +91-9628373762 & 9821182648
 

Job Description (Customer Support-Domestic)

Salary

Qualification

Job Location

Process

Other Requirements

* Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
* To deliver service & resolution experience to all the customers
* Successfully resolve customer queries through CRM & Knowledge Base
* Document in detail all interactions with customers
* Effectively articulate information to customers
* Educate customers on products. Help customers to be successful
* Identify and evaluate opportunities to increase customer retention

* CAB Facility In Odd Hours

1.80-2.10 LPA

* BE/Btech Fresher Passout Can Apply (<=65%)
* UG Fresher Can Apply
* Passout Freshers/Result Awaited Can Apply
(BA/BSC/BBA/Bcom/MBA/BCA Others)

Gurgaon

Travel

* Candidate Should Be Flexible To Work 24x7
* Candidate Should Have Good Communication Skills
* Candidate Should Have Basic Knowledge of Computers

Job Description (Customer Support-International)

Salary

Qualification

Job Location

Process

Other Requirements

* Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
* To deliver service & resolution experience to all the customers
* Successfully resolve customer queries through CRM & Knowledge Base
* Document in detail all interactions with customers
* Effectively articulate information to customers
* Educate customers on products. Help customers to be successful
* Identify and evaluate opportunities to increase customer retention

* CAB Facility In Odd Hours

2.20-3.20 LPA

* Any Grad/UG With Knowledge of GDS: Amadeus//Galileo//Sabre//Apollo//Worldspan
* Candidate Should Have Min 6 Months International/Domestic BPO Exp
* Candidates With Min Inbound Sales Exp Can Also Apply
* Candidates From Travel Background Preferred
* BE/Btechs (% <=65)

Gurgaon

Travel

* Candidate Should Be Flexible To Work 24x7
* Candidate Should Have Good Communication Skills
* Candidate Should Have Basic Knowledge of Computers
* Knowledge of GDS

ALL OF THE ABOVE REQUIREMENTS ARE AS PER CLIENT's CURRENT GUIDELINES WHICH MIGHT CHANGE TIME TO TIME. APPLICANTS ARE REQUESTED TO CALL FOR BOOKING INTERVIEW SLOT

 

****** NO PLACEMENT CHARGES ******

   
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