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| About HGS (Hinduja Global Solutions): |
HGS is a leader in optimizing the customer experience and helping our clients to become more competitive. HGS provides a full suite of business process management services from marketing and digital enablement services, consumer interaction services to platform enabling back office business services. By applying analytics and interaction transformation design to deliver innovation and thought leadership, HGS increases revenue, improves operating efficiency and helps to retain valuable customers. HGS expertise spans the telecommunications and media, healthcare, insurance, banking, consumer electronics and technology, retail, consumer packaged goods industries, as well as the public sector. HGS operates on a global landscape with 29,000+ employees in 60 worldwide locations delivering localized solutions. HGS, part of the multi-billion dollar Hinduja Group, has over four decades of experience working with some of the world's most recognized brands.
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| Noida |
KVC CONSULTANTS LTD
2nd Floor, OM Complex, Opp Nirula's, Naya Bans, Sector 15,Noida - 201301
Call - +91-9628373764 |
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| Lucknow |
KVC CONSULTANTS LTD c/o RELIGARE
1-A, Sapru Marg, 1st Floor, Shrawan Plaza, Opp. SSP Niwas, Lucknow - 226001
Call - +91-9628373762 & 9628373764 |
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| New Delhi |
KVC CONSULTANTS LTD
A-91B, 2nd Floor, Lajpat Nagar 2, Central Market, Near Style Shoes Showroom, Above Udupi Sai Sarovar Restaurant, New Delhi – 110024
Call - +91-9628373762 |
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Salary |
Qualification |
Job Location |
Process |
Other Requirements |
* Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
* To deliver service & resolution experience to all the customers
* Successfully resolve customer queries through CRM & Knowledge Base
* Document in detail all interactions with customers
* Effectively articulate information to customers
* Educate customers on products. Help customers to be successful
* Identify and evaluate opportunities to increase customer retention
* Free CAB Facility In Odd Hours |
2.37-2.61 LPA |
* BE/Btech Fresher Passout Can Apply
* Passout Freshers Can Apply
(BA/BSC/BBA/Bcom/MBA/BCA Others) |
Noida |
Voice |
* Candidate Should Be Flexible To Work 24x7
* Candidate Should Have Good Communication Skills
* Candidate Should Have Basic Knowledge of Computers |
ALL OF THE ABOVE REQUIREMENTS ARE AS PER CLIENT's CURRENT GUIDELINES WHICH MIGHT CHANGE TIME TO TIME. APPLICANTS ARE REQUESTED TO CALL FOR BOOKING INTERVIEW SLOT |
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