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| About Teleperformance |
Teleperformance is the global leader in outstanding customer experience.
They are the worldwide leader in multichannel customer experience. They provide superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.
They work with people and for people to bring passion and excellence to their businesses like their own business. That is what they do.They transform passion into excellence.
With a large global footprint, They bring together best practices and experience from several countries worldwide combined with continuous innovation, the best mix of agents, efficient processes, intelligent analytic and strategic locations. This means rapid team assignment and a variety of solutions to provide a seamless and enriched customer experience wherever you need them.
They are moved by passion. It defines them. It motivates them. It moves them forward. And it is part of everything they do.
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| Noida |
KVC CONSULTANTS LTD
2nd Floor, OM Complex, Opp Nirula's, Naya Bans, Sector 15,Noida - 201301
Call - +91-9628373764 |
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| Lucknow |
KVC CONSULTANTS LTD c/o RELIGARE
1-A, Sapru Marg, 1st Floor, Shrawan Plaza, Opp. SSP Niwas, Lucknow - 226001
Call - +91-9628373762 & 9628373764 |
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| New Delhi |
KVC CONSULTANTS LTD
A-91B, 2nd Floor, Lajpat Nagar 2, Central Market, Near Style Shoes Showroom, Above Udupi Sai Sarovar Restaurant, New Delhi – 110024
Call - +91-9628373762 |
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Salary |
Qualification |
Job Location |
Process |
Other Requirements |
* Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfaction
* To deliver service & resolution experience to all the customers
* Successfully resolve customer queries through CRM & Knowledge Base
* Document in detail all interactions with customers
* Effectively articulate information to customers
* Educate customers on products. Help customers to be successful
* Identify and evaluate opportunities to increase customer retention
* Free CAB Facility In Odd Hours |
2.25-3.0 LPA |
* BE/Btech Fresher Passout Can Apply (Min 6 Months Exp Preferred)
* UG With Min 6 Months Exp Can Apply
* Passout Freshers Can Apply
(BA/BSC/BBA/Bcom/MBA/BCA Others) |
Gurgaon and Jaipur |
Voice/Non Voice |
* Candidate Should Be Flexible To Work 24x7
* Candidate Should Have Good Communication Skills
* Candidate Should Have Basic Knowledge of Computers |
ALL OF THE ABOVE REQUIREMENTS ARE AS PER CLIENT's CURRENT GUIDELINES WHICH MIGHT CHANGE TIME TO TIME. APPLICANTS ARE REQUESTED TO CALL FOR BOOKING INTERVIEW SLOT |
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